Book An Appointment
To Schedule Online: Choose Appointment Type & Visit Reason to see availability. If you don’t see the appointment you’d like or you want help scheduling, call (212) 931-0538.
What to Expect During an Appointment
Booking an appointment can sometimes be a nerve-wracking experience, especially if you’re not sure what to expect. Rest assured, Dr. Julia Tzu, MD, FAAD, and her dedicated team is here to guide you through the process, every step of the way. Below, we’ll walk you through what a typical appointment with us looks like, so you can come prepared and feel at ease.
- Initial Consultation: Your journey to healthier skin starts with an initial consultation. Dr. Tzu will listen to your concerns and assess your skin condition through a thorough examination.
- Diagnostic Tests: Based on your initial assessment, some diagnostic tests may be recommended. These could range from skin biopsies to bloodwork.
- Treatment Plan: Once we have a complete understanding of your skin’s needs, we’ll outline a personalized treatment plan. This could involve cosmetic procedures, medical procedures, or simply topical treatments from our skincare store. Rest assured, we’ll discuss all your options in detail, so you can make an informed decision about your skin.
- Follow-Up Care: Your well-being is our utmost concern, which is why we also emphasize follow-up care. This will allow us to track your progress and make any necessary adjustments to your treatment plan.
How Long Are Initial Appointments?
Generally, initial appointments are 30 minutes. This time frame allows Dr. Tzu and her team to examine your skin, discuss your medical history, and answer any questions you may have.
By setting aside 30 minutes for your first visit, you’re investing in a skincare experience that aims for nothing less than excellence. The initial time spent helps us build a strong foundation for your future skincare journey, ensuring that we identify the best possible solutions for you.
How Much Do Appointments Cost?
We’re committed to thorough appointments that provide excellent care and produce long-lasting results. That’s why our initial appointments aren’t free—we’re doing so much more than just pleasantries.
Below, you’ll find an overview of what you can generally expect in terms of pricing for an appointment.
- Initial Consultation Fee: Your appointment comes with a consultation fee of $300, which covers a comprehensive assessment of your skin concern and recommendation of diagnostic tests that may be required. The $300 consultation fee is for a 30 minute visit.
- Treatment Costs: After your initial consultation, any subsequent treatments or procedures will have their own associated costs. We’ll provide you with an itemized breakdown during the discussion of your personalized treatment plan, allowing you to make an informed financial decision.
- Insurance Coverage: We accept a variety of health insurance plans for medical dermatology visits and procedures, including Cigna (EPO, POS, PPO), Aetna* (Indemnity, Medicare, POS, PPO, EPO), Empire BCBS (Indemnity, POS, PPO),1199 SEIU PPO, Multiplan PCHS PPO, and Medicare. We’ll assist you in understanding your insurance benefits and how they apply to your treatment.
*We do not accept Aetna NYCCP and most Empire BCBS EPO plans
Client Testimonials
Hear from others who have trusted Wall Street Dermatology with their skincare journey. Their experiences speak volumes about the quality of care you can expect when you book an appointment with us.
★★★★★
“I struggled with acne for years and felt I had tried everything. Dr. Tzu and her team here not only identified the root cause but also provided a treatment plan that actually worked. I couldn’t be happier with the results.”
Jane D., 29 – Acne Treatment
★★★★★
“The level of attention and detail during my skin cancer screening was exceptional. It’s clear that Dr. Tzu puts patient well-being as a top priority. I highly recommend Wall St. Dermatology’s services.”
Mark S., 45 – Skin Cancer Screening
★★★★★
“I was a bit skeptical about anti-aging treatments, but Dr. Tzu put my mind at ease. She explained all my options, potential outcomes, and her staff even helped me understand my insurance coverage. My skin has never looked better!”
Emily R., 32 – Anti-aging Treatments
★★★★★
“Living with eczema was frustrating and often embarrassing. The team offered me a range of treatment options, and I saw improvements in just a few weeks. They’ve changed my life for the better.”
Paul M., 50 – Eczema Management
Wall Street Dermatology Policies
At Wall Street Dermatology, we recognize that your time is valuable and make every attempt to limit your wait time. We intentionally do not overbook our schedules to ensure you the best experience for your visit. However, to ensure this perfect experience for you, we need the cooperation of all patients to be on time for their scheduled appointments and to call the office at least 24 hours in advance for cancellations. We charge a $50 fee for appointments that are not cancelled 24 business hours in advance (ie. for Monday appointments, you must cancel by the preceding Friday).
Additional fees may apply if booking for specialized cosmetic procedures requiring additional resources or advance preparation. If you are more than 15 minutes late for your appointment, we cannot guarantee that appointment and may need to reschedule you if there are other patients waiting. As in any appointment-based system, when tardiness and unannounced cancellations occur, it affects the scheduling pattern and waiting experience for everyone.
Our goal is to keep your waiting times minimal and your experience enjoyable.
Health Insurances accepted:
- Cigna (EPO, POS, PPO)
- Aetna* (Indemnity, Medicare, POS, PPO, EPO)
- Empire BCBS (Indemnity, POS, PPO)
- Medicare
*We do not accept Aetna NYCCP and most Empire BCBS EPO plans
We only participate with the health insurance plans listed above for medical dermatology visits and procedures. At the time of check-in, you are required to bring and present your current health insurance card and government-issued I.D., without which we will not be able to see you. Please note you are responsible for any co-payments (due at check-in), co-insurance, and deductibles required by your plan. For questions related to the exact amounts of each respective category, please check with your health insurance company. Depending on your health plan type, you may be required to obtain a letter of referral from your primary care provider prior to your visit. Without a referral form, you will be personally responsible for the full payment of the visit and any associated procedures that was not covered by the insurance company.
There are hundreds to thousands of different individual plans, all of which cover different services and procedures, and their policies constantly change. Your health insurance is a contract between you and the health insurance company, and they are directly responsible to you regarding accurate coverage information. If you are unsure whether a particular service or procedure is covered, it is your responsibility to contact your insurance plan and find out. You will be financially responsible for any amount not covered by your insurance company. At the time of your visit, we also require a signed credit card authorization form so that we may charge the remaining balance not covered by your insurance company. The charge is made only after your insurance company has made a determination of what it will and will not cover.
If we do not participate with your health insurance plan, you will be responsible for the full amount we charge for the visit and any related services.
Dermatology visits and services considered medically unnecessary or cosmetic are not covered by any health insurance plans. Examples of cosmetic visits include injectables (Botox/Dysport, fillers), laser treatments, microdermabrasion, sclerotherapy, scar revision, skin tag removal, chemical peels, and removal of any benign growths. You are responsible for the full payment of cosmetic visits and services as well as any medically unnecessary procedures.
We only accept the following forms of payment: Mastercard ,Visa, Discover, and cash.
We have adopted the following prescription refill policy to ensure that your skin health is managed to the highest degree of safety and accuracy. Certain medications, especially oral medications, require routine clinical and/or laboratory monitoring. These are medications that we will not be able to routinely refill over the phone. You will need to come for a follow-up appointment, and after careful assessment, your dermatologist will determine whether a refill or a different prescription is most appropriate. Please note that we do not refill any prescription medications for patients who have not been seen in follow-up for over six months.
Please know that we have been taking truly extraordinary measures since the pandemic to prepare the office with even more safety equipment, systems, and protocols to ensure the safest environment for our patients and our staff.
Some of these changes include:
- We prescreen all patients by phone for COVID-19 symptoms when making their appointment and on the day of their appointment.
- We have implemented contactless registration and e-signatures whenever possible as well as digitizing our consent forms to minimize the touching and sharing of pens, paper, and ipads. We ask that patients sign-up for our patient portal in order to achieve this end.
We perform contactless temperature screening for all staff and patients who enter the office.
We are scheduling fewer patients than typical to limit the number of people in our facilities and to allow for ample time for cleaning and disinfecting between patients.
We require all patients to bring and wear a non-valved face mask at all times.
We provide Purell hand sanitizer for all patients to use when entering the office.
We request that you come unaccompanied to appointments unless medically necessary. Any visitors will also be prescreened.
We ask all patients to maintain 6 feet social distancing from all other individuals.
We are providing staff members with appropriate PPE.
We are requiring COVID-19 testing for patients 72 hours prior to undergoing surgery or other invasive procedures.
We test all staff for COVID-19 prior to returning to work. Any symptomatic staff members will also be required to stay home.
We are minimizing patient wait time in the common areas and bringing patients to exam rooms as soon as possible.
We have installed Plexiglass barriers at the reception area.
While we have always practiced frequent and careful disinfection of the office, we have now further expanded our disinfection practices with COVID-19 in mind.
We have installed powerful new air filtration and decontamination systems which utilizes non-chemical ultra-low energy plasma technology which is powerful enough to destroy pathogens on contact yet gentle enough for continued use around vulnerable populations. These units are designed for air disinfection in situations where infection risk is elevated, and has been shown to reduce COVID- 19 surrogate MS2 bacteriopage by 99.9%. This particular air filtration technology is now found in numerous intensive care units and emergency rooms across the country (and internationally) dealing with COVID-19 and other infectious diseases.
In addition to individual air filtration/ decontamination units, we have upgraded to HEPA air filters for our A/C system.
We have purchased additional high-caliber vacuum systems to aid in eliminating 98% of aerosols generated through surgical and cosmetic procedures.
Our cleaning supplies and disinfectants are hospital-grade and are registered on the EPA list (List N) for use against SARS-CoV-2.
We continue to offer telemedicine appointments when appropriate.
Change is always challenging, but we are committed to ensuring everybody’s health and safety. We thank you for your patience and cooperation as we navigate this new normal together. When you call our office, our front desk staff will review our new office protocols and procedures prior to your appointment.
Not Ready to Make An Appointment? Call Us Today.
Taking the first step toward better skincare can be a big decision, and it’s normal to have reservations or additional questions. If you’re not quite ready to book an appointment but would like more information, we encourage you to give us a call at (212) 931-0538.
When you call, you’ll be connected with a knowledgeable staff member who can provide insights into our range of services and address any concerns you may have. Whether you’re interested in specific treatments, costs, or how the appointment process works, we’re here to provide you with the information you need to make an empowered decision about your skincare. If you decide that you’re ready to move forward with booking an appointment, we offer flexible scheduling options to accommodate your busy life.
Choosing the right skincare treatment is a personal decision that shouldn’t be rushed. We’re here to offer the guidance you need to feel confident in your choices. Give us a call today at (212) 931-0538 to explore your options and start your journey toward healthier, more radiant skin.